Privacy Policy

1. Data Controller and Contact Information

1. The data controller for the purposes of the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) is Endertower (contact email: info@smiley.com), regarding the website https://smilytransportpanama.com.

2. If you have any questions regarding this privacy policy or the processing of your data, you may contact us at any time using the address provided.

2. General Principles of Data Processing

1. We process our users’ personal data only to the extent necessary to provide a functional website, as well as our content and services.

2. As a general rule, the processing of our users’ personal data takes place only with the user’s prior consent or based on another legal basis permitted under Article 6 of the GDPR.

3. Hosting

1. This website is hosted on GoDaddy servers. Personal data collected on this site is stored on said provider’s servers.

2. A data processing agreement pursuant to Article 28 of the GDPR is in place with the hosting provider.

4. Server Log Files

1. The provider of https://smilytransportpanama.com automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

2. This information includes: browser type, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. These data are not combined with other data sources.

5. Contact form

1. If you send us inquiries via the contact form, your data—including the contact details provided in the form—are stored in order to process your inquiry.

2. The legal basis is Article 6(1)(b) of the GDPR if the request relates to the preparation of a contract, or otherwise our legitimate interest in responding to inquiries received (Article 6(1)(f) of the GDPR).

6. Cookies and tracking technologies

1. Our website uses cookies. Technically necessary cookies are installed without requiring prior consent, in accordance with Article 22 of the LSSI-CE.

2. For other cookies—such as those used for analytics or marketing purposes—we obtain your prior consent via a cookie banner, in accordance with Article 6(1)(a) of the GDPR. You may change your choice at any time via the cookie settings.

7. Rights of data subjects

1. Under applicable regulations, you have the right at any time to obtain free information regarding your stored personal data, its origin, its recipients, and the purpose of the processing.

2. Furthermore, you have the right to the rectification, erasure, restriction of processing, and portability of such data, as well as the right to object to the processing.

8. Right to lodge a complaint with a supervisory authority

1. In the event of a breach of the GDPR, you, as the data subject, have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, your place of work, or the place of the alleged infringement.

2. In Spain, the competent supervisory authority is the Spanish Data Protection Agency (AEPD), based in Madrid.

9. Data retention

1. We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, unless there is a legal obligation for longer retention.

2. Once these periods have elapsed, your data is securely deleted or anonymized.

10. Changes to this privacy policy

1. We reserve the right to amend this privacy policy to ensure ongoing compliance with current legal requirements or to reflect changes in our services.

2. The new privacy policy will apply upon your next visit to https://smilytransportpanama.com. The date of the last update appears at the bottom of this page.